Having problems with chat? Need help with your account? Don’t be afraid to contact us.  Just send an email with the appropriate details and information to soteriachat@gmail.com. Be sure to include your username and email used for your account.

Technical Issues – If you are simply having issues accessing the site or other technical problems, please reach out to a moderator, admin, or owner. They will be happy to help you with whatever technical issues you are having with chat. If you cannot log in, please send an email to help@soteriachat.com. Be sure to include your username and the email associated with your account.

Any important site updates or information will be reported on our social media accounts: Instagram and Twitter.

Check these pages for further help:

Site Rules and Guidelines – The staff at Soteria Chat developed these rules and guidelines to make everyone\’s experience a good one.

Banned from chat? Kicked? — If you are banned, kicked, or would like to appeal an administrative action, please see this page for help.

Member Ranks – This page explains the benefits of each membership level.

Contact Us – Can’t find the help you need? Contact us.